The Regional Customer Service Project Manager's mission is to complete aforementioned professionalization and standardization of existing Customer Service agents. The job holder is responsible for the roll-out of a Customer Service training, deployment of a Customer Service Ticketing system, automation of most frequent Customer Service requests as well as design and implementation of a Customer Service Target Operating Model (TMO).
Business fluency in English and in German. What we offer you in addition to the job: Corporate culture & internationality A growing company with a diverse, open working environment and employees from around 40 countries.
And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together. Location: On-site –Schwalbach, DEU If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
Integrity, honesty and punctuality is also expected. Location: On-site –Schwalbach, DEU If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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